Leader Privacy Policy

• (a) Account and Company Information — name, email, phone, company name, account role, authentication information, company membership, and account settings; used to authenticate users, manage company access, prevent unauthorized access, and protect the Service.
• (b) Customer and Business Information — businesses may enter customer, lead, project, and operations information such as names, phone numbers, email addresses, service addresses, project information, notes, quotes, jobs, invoices, payment status, and other business information. Leader generally processes this information to provide the Service to the business that entered it.
• (c) Photos and Media — users may upload or capture photos and media relating to customers, properties, projects, and jobs. Media may be associated with a company, customer, property, location, job, or user. Leader uses private storage and controlled-access mechanisms for protected Gallery media, and Gallery workflow images are processed to reduce embedded metadata (such as device or location data).
• (d) Quotes, Jobs, Invoices, and Payments — quotes, job scheduling, invoices, payment status, deposits, balances, and transaction references. Payment processing may be provided by third-party providers such as Stripe. Leader does not need to store full payment-card numbers when they are handled by the processor.
• (e) Team and Time Information — employees, team members, roles, job assignments, clock-in and clock-out, time entries, and related operational information.
• (f) Device, Security, and Technical Information — authentication events, account activity, security logs, IP and network information where provided by infrastructure, device and browser information, and error or diagnostic information, including records of security-sensitive actions such as login attempts, account-access changes, verification requests, and account deletion activity.

Leader uses information to provide and operate the Service; authenticate users; manage company access; support CRM, quoting and scheduling, Gallery, invoicing and payments, and team and time management; store and display business records; provide customer support; maintain security; prevent unauthorized access and abuse; troubleshoot and improve; communicate account and service information; and comply with legal obligations.

We do not use customer project information or private Gallery content for unrelated advertising purposes.

Businesses may enter information about their own customers, employees, projects, and operations. The business is responsible for what it enters and for having appropriate authority. Leader processes this information to provide the Service to that business.

Leader uses third-party providers for infrastructure, hosting, authentication, storage, email delivery, payment processing, and related technical services. These providers process information only as necessary and have contractual, security, and privacy obligations.

For example, Leader currently uses: Base44 for portions of the application platform; Stripe for certain payment-related services.

We do not sell personal information to data brokers.

Leader discloses information only: to service providers; when directed by the responsible company or user; to protect Leader, users, or others from fraud, abuse, security threats, or unlawful activity; in a business transaction or restructuring where legally permitted; or when required by law, legal process, or governmental request.

Leader uses administrative and technical safeguards, including authentication controls, company-level access controls, protected storage for applicable media, controlled access to protected files, role-based permissions, and security logging.

No method of electronic storage or transmission can be guaranteed to be completely secure.

Information is retained as long as reasonably necessary to provide the Service, maintain legitimate business records, meet security and operational requirements, resolve disputes, and comply with law. Company-operations information — such as historical quotes, invoices, payments, time records, project history, and audit records — may remain with company records after a user leaves or deletes their account. Information may also remain temporarily in platform-managed backups subject to infrastructure providers’ retention practices.

Users can initiate deletion via Account & Privacy → Delete My Account. Leader may require identity verification before completing deletion. On deletion, the account and its access are removed, and personal information solely associated with the account is deleted or de-identified, except what must or may reasonably be retained for legal requirements, security, fraud prevention, financial records, or legitimate business-record purposes. Company-owned business records may remain. Deleting an individual account does not necessarily delete the company account or its records. For assistance, contact support@useleaderapp.com.

Users may update account information in the app. For privacy questions or access and correction requests, contact support@useleaderapp.com. Applicable law may provide additional rights.

Leader is business software and is not intended for children under 13. It is not knowingly offered to them.

This policy may be updated. Material changes will be noticed through the Service or other appropriate means. The effective date indicates the last update.

Leader, Texas, United States. Support: support@useleaderapp.com. Website: useleaderapp.com.